Privacy Policy

1. Introduction

WowMySQL ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Company name (for business accounts)

Usage Data

We automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• API usage statistics
• Error logs and performance metrics

Payment Information

Payment processing is handled by third-party providers (Razorpay). We do not store complete credit card numbers or payment credentials on our servers.

User Data

Your project databases and files stored through our Service remain your property. We do not access, use, or disclose this data except as necessary to provide the Service or as required by law.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our Service
• Process transactions and send transaction notifications
• Provide customer support and respond to inquiries
• Send administrative information and service updates
• Monitor usage patterns and improve our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

Third-party companies that provide services on our behalf (hosting, payment processing, analytics). These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Monitoring and logging of suspicious activities
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we retain data for 30 days to allow account recovery, then permanently delete all data except where retention is required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Export your data in a portable format
• Object to processing of your data
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at privacy@wowmysql.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns (Google Analytics, with IP anonymization)
• Improve service performance

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

9. International Data Transfers

Your data is primarily stored in data centers located in Mumbai, India and Singapore. If you access our Service from outside these regions, your data may be transferred internationally. We ensure adequate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when changes were last made.

13. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. Our legal basis for processing includes contract performance, consent, and legitimate interests. You have additional rights under GDPR, including data portability and the right to lodge complaints with supervisory authorities.

14. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@wowmysql.com
Data Protection Officer: dpo@wowmysql.com
Address: Mumbai, India